ORL / EST
Let's talkTONYTURNER.
I employ human-centered design to solve complex problems for Fortune 500 teams.→ Senior Product Designer
Years shipping UX15+
Designers coached50+
Global usage lift43%
NBCUniversal✺Paramount✺Meta✺Progressive✺Philips Healthcare✺Hyland✺Universal Destinations✺
NBCUniversal✺Paramount✺Meta✺Progressive✺Philips Healthcare✺Hyland✺Universal Destinations✺
01// ApproachThree Phases
A repeatable process for unrepeatable problems.
02// Selected Work15 Years
Shipping for teams the whole world uses.
Role
Senior Product Designer
Period
Feb 2026 – Present
Where
Orlando, FL · Contract
- Lead strategic commerce UX: authentication, connected accounts, frictionless purchasing.
- Build scalable commerce design systems in Figma; improve delivery velocity org-wide.
- Modernize design ops through AI-enabled workflows and Figma Dev Mode adoption.
Role
Senior Product Designer
Period
Jul 2022 – Nov 2025
Where
Remote · Full-Time
- +43% global usage in key international regions via registration & content redesign.
- Shipped PS5 Live TV portal — +20% conversion, +43% engagement, +15% streaming time.
- Designed across Fire TV, iOS, Android, PS5, and Roku with platform-native patterns.
Role
Senior Product Designer
Period
Dec 2021 – Aug 2022
Where
Remote · Contract
- Led UX for data deletion across Facebook & Instagram — privacy-first redesign.
- −15% support contacts, +23% ease-of-use score via A/B testing.
- Partnered with legal, policy, and engineering on regulatory-aligned UX.
Role
Senior Product Designer
Period
Dec 2017 – Dec 2021
Where
Mayfield Heights, OH
- +23% conversion on the commercial insurance quoting platform via research-led UX.
- Built a diary-study tool and research repository used across the design org.
- Ran an annual 8-hour inclusive design workshop, rated 4.9/5.
Role
Product Designer
Period
Jul 2016 – Nov 2017
Where
Highland Heights, OH
- −12% physician user error on CT machine interfaces (FDA / IEC compliant).
- +15% adoption of CT scan review interface after validation.
- Led ergonomics design workshop in the Netherlands for flagship CT product.
Role
Product Designer
Period
Dec 2012 – Jul 2016
Where
Westlake, OH
- Designed enterprise mobile content management serving 500+ orgs, 2M+ daily transactions.
- +20% satisfaction, −35% adoption friction across 4 healthcare apps.
- Partnered with NYU medical school on HIPAA-compliant clinical workflows.
03// Case StudiesDeep dives
Three projects, unpacked.
03// ImpactMeasured
Outcomes leadership can put in a deck.
0%
Pluto TV global usage lift
0%
Progressive conversion lift
0%
Meta data-deletion error reduction
0+
Designers coached to senior roles
0%
Physician error reduction on CT UI
0.0/5
Inclusive design workshop rating
04// CapabilitiesToolkit
The stack behind the work.
Design & Product
FigmaAdobe Creative SuiteAdobe WorkfrontJiraDesign SystemsWireframingPrototyping
AI Toolkit
ClaudeClaude CodeChatGPTOpenAI APICursorLovableFigma MakeMidjourneyn8n
Disciplines
UI/UXUser ResearchInteraction DesignInformation ArchitectureUsability TestingVisual Design
Methodologies
Human-Centered DesignAgile / ScrumDesign ThinkingInclusive DesignDiary StudiesA/B TestingHeuristic Evaluation
Technical
TypeScriptReactNext.jsTailwind CSSSupabasePython
Platforms Shipped
Mobile WebDesktop WebEnterprise SaaSiOSAndroidCTVPS5RokuFire TV
Education
Master of Arts, Human-Centered Design
Liberty University
AI Design Processes · Accessibility
2024
Education
Bachelor of Arts, Cognitive Science
Case Western Reserve University
Human-Computer Interaction
2013
05// ContactLet's build